Pricing
TYHO’s fee guide is provided below.
Apart from individual counselling, we have a range of other services available, including couples and family counselling.
The indicated fees are for online counselling services only. Each session is one hour long.
Base Pricing
Starts from US $95*
Your sessions include:
Smart Therapist-matching
Personalised therapeutic Plan
Access to therapy anywhere
Free online mental health resources
*Please note that specialist Therapists can charge a little higher, but it’s our aim to provide reasonably priced services at all times.
Mediums
Audio
No additional costs
Video
No additional costs
Services
Individual
No additional costs
Couples
+ US $15
Discounts
We provide a 6% discount for a package costing US $285 to US $569 and a 8% discount for a package costing US $570 to US $2000.
Talk Your Heart Out vs Competitors
Talk Your Heart Out
Others
Confidentiality and security
Quality checks
Wide variety of services
Affordable rates
User-friendly platform
Follow-up after sessions
Online mental health resources
Dedicated client assistance
Important Terms
Please take note of the following terms and conditions for using our platform:
- Booking confirmation: You will receive an email confirmation for the session once you have made the payment. Please check your junk folder if you don’t see this in your inbox!
- Late attendance: If you are late for your session by more than 20 minutes, it will be considered a non-refundable, no-show cancellation.
- Emergency contact details: Prior to the first session, we require all clients to provide a phone number for their emergency contact person.
- Rescheduling / cancellations (general): We do not accept rescheduling requests within 24 hours of the appointment time. Payments made for such appointments are non-refundable.
Useful Links
- What is Therapy and Different Types of Therapy – Learn more about how therapy works here
- Reviews for TYHO Therapists
Frequently Asked Questions
Some of our Therapists have specialisations or hold specialist certifications (EMDR, Gottman Method of Couples Therapy, etc.), which enable them to provide support for clients with more specific and severe issues such as trauma and addiction.
Nonetheless, all TYHO Therapists were selected through the same stringent process and are capable of recognising and helping with mental health issues listed on their profiles, including mild to moderate forms of depression, anxiety, relationship problems, or work-related stress.
Ultimately, the fit between the client and their Therapist is most important for achieving effective therapeutic outcomes.
Please see the profiles of all our Therapists here to select someone who suits your needs.
At the beginning, you may wish to consider weekly sessions to build momentum and get to know your Therapist better.
Attending sessions regularly develops one’s emotional safety (Cameron, 2018) and allows one to foster trust and rapport with one’s therapist (Hall, 2020).
Too much time between sessions may delay one’s progress as more time may be spent catching up with one’s therapist from where things left off rather than working through one’s issues.
As for the number of sessions one requires, research indicates that after attending an average of 8 sessions (Foundation Psychology; Saxon et al., 2016), individuals report the greatest decrease in psychological distress and are most likely to experience positive changes in their lives.
It may also be helpful to note that individuals who decide to withdraw within or just after 3 sessions are less likely to experience positive outcomes as things often show signs of improvement after the third session (Crago & Gardner, 2012).
Online counselling is when counselling services are provided by a qualified Therapist (such as a counsellor or psychologist) through online mediums (audio/video calls, emails, live chats, etc.).
They generally offer greater accessibility, convenience, and flexibility than traditional in-person counselling, as sessions can be easily booked and attended online.
At Talk Your Heart Out (TYHO), online counselling sessions take place via audio or video conferencing on our platform.
A suitable device (e.g. laptop or mobile phone) and a good internet connection are all you need to get started.
Many studies have shown that online counselling is just as effective as in-person counselling in terms of improving one’s overall well-being and equipping one with coping methods to manage one’s challenges.
Being able to attend sessions from the comfort of one’s home has often made it easier for one to commit to seeking support and open up about one’s circumstances, thereby contributing to greater therapeutic efficacy.
In addition, online counselling may not be appropriate if one:
- is in a crisis;
- is suffering from a psychiatric disorder and/or experiencing psychosis such as hallucinations, delusions, or paranoia;
- experiences severe or long-term mental health illness; and
- engages in excessively risky behaviours such as heavy alcohol or drug use.
Individuals experiencing the above may wish to see a clinical psychologist or psychiatrist in-person for more immediate and direct support.
Talk Your Heart Out (TYHO) has a minimum 24-hour rescheduling/cancellation policy. Therefore, we request your cooperation in avoiding rescheduling or cancellations within 24 hours of your appointment. This helps maintain fairness to our Therapists, who reserve their time for your session.
Please note that any payments made for appointments within this 24-hour time frame are non-refundable.
However, prior to this deadline, you can easily reschedule or cancel your session directly through the platform.
To do so, please log in to your Dashboard and scroll down to view your upcoming sessions.
- If you click on “Reschedule,” you will have the option to select another available slot from your Therapist’s calendar.
- If you click on “Cancel,” the payment you made will be refunded to your TYHO wallet as credits.
- If you have applied a discount code, its usage will be reversed accordingly.