“The biggest communication problem is we do not listen to understand. We listen to reply.” – Stephen R. Covey
Alyssa believes that taking the first step to talk about one’s difficulties requires courage. She therefore offers a non-judgemental listening ear in the hopes of creating a safe environment in which clients may feel more comfortable.
Previously a counsellor in a family service centre, she worked with individuals and families experiencing social difficulties, relationship problems, anger issues, grief and loss, educational stress, adjustment issues, workplace challenges, and more. Acknowledging that every client’s struggles are unique, Alyssa believes that counselling approaches should be tailored to each client’s situation.
A strong supporter of evidence-based practice, Alyssa has conducted numerous research studies and programme evaluations on topics such as family life, at-risk youths, active ageing, intergenerational bonding, children with special needs, divorced families, and transnational families. The findings have been shared at local and international conferences.
Alyssa obtained her Master of Counselling from Monash University, Australia, and a Bachelor of Business Management, with majors in Corporate Communication and Psychology, from Singapore Management University.