Employee Assistance Program (EAP) Singapore
We work with organisations big and small to provide employee counselling services as part of their Employee Assistance Program or EAP program
Employees Care About Wellbeing at the Workplace
Have you noticed your employees showing subtle signs of stress or disengagement? Mental health issues at workplace often surface slowly and cause long-term effects like high turnover, poor performance, and employee engagement and absenteeism. Investing in proactive solutions can improve your workplace’s mental health.
Of employees felt stress so severe it prevented them from going to work for a period of time.
Of employees felt stress severe enough to prevent them from going to work for a period of time.
(Ipsos survey, 2023)
(Ipsos survey, 2023)
Younger workers are more than twice as likely as peers over 50 to experience anxiety and depression.
Younger workers are more than twice as likely as peers over 50 to experience anxiety and depression.
(Telus Health survey, 2023)
(Telus Health survey, 2023)
SGD 15.7 billion
Annual productivity loss in Singapore due to employee anxiety and depression.
(Duke-NUS & Institute of Mental Health study, 2023)
Every Workplace Needs an Effective Employee Assistance Program
Of our corporate clients continue to engage with us after 1 year.
Of users give their sessions a 5-star rating.
40+
Corporate clients across different industries and geographies.
10,000+
Employees
covered
Make a Positive Impact on Your Employees' Lives
Here’s all you can expect from our EAP program:
Pay-As-You-Use Services
Pay only for what you use—no contracts or admin fees. Book wellness seminars, workshops, & onsite support as needed.
In-Person Sessions
Book same-day in-person sessions at TYHO Therapy Rooms across Singapore in City Hall, Chinatown, and Tanjong Pagar.
Employee Insights Dashboard
Access real-time data on usage, demographics, and top issues, and download reports for team discussions or management reviews.
Curated Pool of Therapists
Choose from 100+ Therapists who speak local languages and offer diverse specialisations for personalised employee support services.
Single POC & Dedicated Support
One point of contact for queries for your HR team and same-day service support via WhatsApp and email for employees.
Our EAP Services
EAP Benefits
Your employees are an important part of the organisation – they are the foundation. What your employees do can significantly affect your organisation in many ways.
Hence, an EAP program can help workers struggling with personal issues such as anxiety, anger management, and sleep problems to increase their mental wellbeing at the workplace.
Before you book an employee assistance program or EAP in Singapore with us, you might want to know its benefits for both your employees and your business.
The Singapore mental health survey showed that around 1 in 8 Singaporeans have a mental health disorder.
Moreover, in 2023, nearly 16% of Singaporean workers complained that their stress levels had increased in the last six months and were ‘not manageable’.
Employees who struggle with personal issues such as chronic stress become less interested and have less energy to work efficiently. Due to the stress, they may also take more sick leaves – which can affect productivity and mental wellbeing at the workplace.
However, similar statistics on workplace mental health showed that Employee Assistance Programme (EAP) increases productivity. According to the research, seeking support with EAP providers reduces sick leaves by 33%, lost time by 40%, and work-related stress by 65%.
A positive work environment that supports mental wellbeing at the workplace (both physical and mental wellbeing) can increase employee retention rates.
At TYHO, we provide an employee assistance program in Singapore to help your employees with improving self-care habits, verbal communication, conflict management, assertiveness at work, and overall workplace mental health.
The core skills, in turn, can help employees resolve interpersonal conflicts and personal problems and be more involved in their work.
When employees have the space to concentrate and think practically through the EAP plan, they engage better with tasks and manage their time more effectively.
Employee morale includes employees’ attitude, mindset, satisfaction, confidence, and overall mental wellbeing at the workplace.
Organisation that maintain a positive environment and openly show care and concern for their employees have workers with higher morale.
While you can’t directly talk to every single employee, you can provide services through EAP providers to show them that you care about employee’s mental health.
When employees feel like they are cared for, it increases the employee wellness in Singapore, job satisfaction, intrinsic motivation, and creativity.
The total cost of lost productivity in Singapore due to depression and severe anxiety is around S$ 15.7b annually, according to a joint report from Anon and TELUS Health.
The same report also noted that business costs are rising due to a failure to address employee’s wellness in Singapore and employee mental health.
Similarly, around 32% of Singaporean workers also reported that they find it difficult to concentrate on their work.
The multiple workplace mental health data and statistics in Singapore in recent years prove that if you are not already addressing your employee’s mental health at work, it may cost your organisation a lot of money.
Hence, investing in EAP companies can help you cut down on healthcare costs and medical insurance usage and save a lot of time.
At TYHO, we offer three different packages for EAP Singapore. Our EAP benefits includes a crisis hotline, annual wellbeing assessment, critical incident stress debriefs (CISD), workshops on wellbeing and finance, and so much more.
Book a session with us and find out how we help improve employee mental health and how our employee assistance program works through an EAP demo!
In 2023, nearly 14,320 people lost their jobs, leading to a significant surge in retrenchment. The emotional impact of job loss is similar to the stages of grief—it’s painful and distressing.
As retrenchment is a significant life change, employees or ex-employees may need professional support to cope with feelings of depression, helplessness, anxiety, and stress.
Hence, the purpose of an EAP program for the retrenched workforce is to:
- Facilitate a smooth and compassionate discharge for employees
- Provide support for mental health during retrenchment
- Consider the employee’s psychological readiness
- Offer coaching, mentorship, and counselling during retrenchment
Providing EAP support during difficult times is key to cultivating a positive organisation and culture. The EAP support companies offer their employees becomes a fundamental resource for protecting mental health in the workplace and strengthening the core principles of the workforce.
Client Testimonials
Book a Demo
Leave us a message using the form below. Someone from the TYHO team will get in touch to organise a demo of our EAP platform. 💜
FAQs on TYHO's
Employee Assistance Program (EAP)
An Employee Assistance Programme or EAP in Singapore generally comprises confidential EAP counselling sessions for employees as part of their employee benefits. Often it also includes webinars, workshops and training for employees on mental health and personal and professional development.
Our EAP program is subsidised by organisations to improve productivity and mental wellbeing at the workplace. It provides them with support to cope with both personal and work-related challenges.
We provide employee assistance program or EAP in Singapore and to our clients across APAC. The employees of your organisation can access our employee counselling services from anywhere. We currently only provide in-person counselling in Singapore and Malaysia.
Our Therapists come from varied backgrounds, have significant experience living and working in different countries (across Europe, the USA, India, Australia and parts of South East Asia), and regularly see clients from across the globe.
We do not share any information that allows identification of individuals seeking help via EAP, including their name, position in their organisation, etc.
Consistent with professional and ethical obligations of Therapists, any information shared by the employee during employee counselling services is kept strictly confidential between the Therapist and the employee (subject to legal requirements eg harm to others).
EAP in Singapore are subsidised by the employers and are provided at low or no cost to the employees.
At TYHO, EAP program services are up to 50% cheaper than other EAP providers for employers – book a demo to find out more!
At TYHO, we help with issues associated with employee mental health at the workplace, such as:
- Lack of motivation at work
- Workplace harassment or bullying
- Financial or legal issues
- Lack of effective communication, including interpersonal conflict
- Handling work pressure and stress
- Time management and performance issues
- Work-related burnout
- Lack of productivity
Additionally, we also provide confidential employee counselling services for personal issues such as:
- Relationship challenges, including divorce and couples counselling
- Parenting difficulties
- Depression and mood swings
- Grief, bereavement, and loss
- Family trauma or abuse
- Low self-esteem
- Digital or substance addictions, including alcoholism
- Sleep issues or disorders
Stress and pressure in the workplace are constantly increasing, and employees are not always reaching out for professional help.
A range of personal and professional issues, such as co-worker conflicts, heavy workloads, and stress about job safety, can decrease employee productivity and mental health at the workplace.
As an organisation, you can manage larger factors such as work-life balance and providing job security, but you may be unable to know or help with your employee’s mental health issues and personal problems. Moreover, it might be hard to tell if a personal problem affects their job performance.
The EAP program at TYHO is designed to help your employees manage their problems outside and at work.
EAP counselling is designed in such a way that when an employee notices a problem, they can immediately reach out to our EAP counsellors before the problem worsens or affects their work.
As a result, your employee can get the help they need, gain access to mental health resources, and solve their problem before it negatively impacts their personal or professional life.
Similarly, our employee support services can also be used to manage ongoing issues that are affecting an employee’s work productivity.
For example, people with chronic generalised anxiety disorder may find it hard to function in their workplace, may struggle with setting boundaries, and managing conflicts.
Seeking EAP counselling through your company’s EAP plan will allow the person to manage their anxiety and mental health at the workplace and even in their personal lives.
If you experience the below signs, you might benefit from EAP counselling in Singapore:
- You feel overwhelmed: Job demands, deadlines, or the nature or volume of work makes it hard for you to set work-life boundaries.
- You feel disinterested: Working makes you feel like you are out of control, do not have autonomy in your role, and lack interest or motivation to give your best.
- You feel anxious: Talking to your peers or co-workers makes you feel uneasy. Lack of support and bullying at work reduces your confidence and self-esteem.
- You feel uncompensated: You do not receive adequate recognition or required monetary compensation for your work. Lack of appreciation, in turn, makes you feel incapable or unworthy.
- You suffer from a mental health disorder: Issues such as chronic depression, anxiety, and mood disorders may affect the overall quality of your life. Ignoring mental health issues might make it hard for you to handle even daily and regular tasks such as cooking, bathing, and eating food.
- You feel lonely: If you feel lonely constantly, it may affect your sleep routines and confidence. Loneliness might also make you feel unloved.
- You have problems with eating: If you constantly skip meals or overeat, you may become fatigued, exhausted, and frustrated with your life. Your relationship with food plays an important role in your overall wellness.
Additionally, you might experience other issues such as parental or caregiver stress, health anxiety, and significant life transitions such as relocation – which might also affect your work performance and mental health at workplace.
Please know that you are not alone in this journey. Reach out to your organisation’s EAP providers to receive professional EAP counselling.