EAP

An Employee Assistance Programme (EAP) generally comprises voluntary, confidential counselling sessions for employees as part of their employee benefits. Often it also includes webinars, workshops and training for employees on mental health and personal and professional development.

EAP is subsidised by corporates and other organisations to improve productivity and mental well-being of their employees by providing them with support to cope with both personal and work-related challenges. 

We provide EAP services to offices across the world. The employees of your organisation can access our online counselling services from anywhere. We currently only provide in-person counselling in Singapore.

Our Therapists come from varied backgrounds, have significant experience living and working in different countries (across Europe, the USA, India, Australia and parts of South East Asia), and regularly see clients from across the globe. 

We do not share any information that allows identification of individuals seeking help via EAP, including their name, position in their organisation etc. 

Consistent with professional and ethical obligations of Therapists, any information shared by the employee during counselling sessions is kept strictly confidential  between the Therapist and the employee (subject to legal requirements eg harm to others). 

EAP services are subsidised by the employers and are provided at low or no cost to the employees.

At TYHO, EAP services are up to 50% cheaper than other EAP providers for employers – You only pay for sessions purchased for your employees with no additional subscription costs or retainer fees. 

All our Therapists are available for EAP sessions. You may also wish to read the reviews of them.

The Therapists who join TYHO undergo a strict selection process, including possessing the right credentials which at a minimum is to have a Master’s degree from a recognised university. TYHO also looks beyond their qualifications and at their soft skills, taking into account their personal qualities and motivations.

All our Therapists have been interviewed and assessed to have qualities which align to TYHO’s own values, such as being empathetic, non-judgmental as well as sensitive to diverse backgrounds and viewpoints. 

For organisations, thriving employees can help contribute in many ways. General mental wellness improves all aspects of life, including work. Counselling and other wellbeing support has been proven to not just boost employee satisfaction, but also reduce absenteeism and improve productivity.

This is corroborated by the oft-cited 2017 survey of 505 companies by the National Council of Social Services found that that for every S$1 invested in workplace adjustments (like counselling, flexible work arrangements and peer training) to support persons recovering from mental health conditions, an average return of S$5.60 was generated through a reduction in absenteeism and medical claims as well as an increase in productivity.