Employee Assistance Programme (EAP)
Employer-Subsidised Counselling Sessions
Talk Your Heart Out (TYHO) works directly with organisations big and small to provide online counselling services to their staff. These services are provided via video-conferencing, audio call and text-based live chat and are usually part of a company’s Employee Assistance Programme or EAP in Singapore.
Our Therapists are highly qualified and selected with care – find out more about our selection process here. You may also wish to read the excellent reviews for our Therapists shared by our clients.
There are many ways that thriving employees contribute to their organisation. General mental wellness improves all aspects of life, including work. Counselling and other wellbeing support has been shown to not just boost employee satisfaction, but it also reduces absenteeism and improves productivity.
Why TYHO?
Employees
- We offer sessions everyday (ie Monday - Sunday), and after work hours (till 11 pm SGT).
- We allow employees to select their own Therapist, based on their needs and preferences.
- Employees can choose to carry on with their selected Therapist after completing their employer-subsidised sessions.
- It takes less than a couple of minutes for clients to sign up and book a session with a Therapist.
- We provide confidential quality counselling to help employees address both work-related and personal issues. Read the client reviews on our website to learn more!
Employers
- Up to 50% less expensive than other EAP providers.
- We directly support your employees with technical issues or other questions they may have such as which of our Therapists they should book a session with.
- Employers can choose to partially or fully subsidise the counselling sessions.
- Our Therapists are Singaporean or Singapore-based and have lived and worked in the region. This ensures they understand the local context and societal pressures specific to the Asia Pacific region.
- Our Therapists come from varied backgrounds, have significant experience living and working overseas, and regularly see clients who are expatriates.
Other Services
We deliver corporate wellness webinars, focused discussions, workshops and corporate training on a range of topics depending on your organisation’s needs. Popular topics are in bold font below.
Mental health and well-being
- Dealing with anxiety & stress from work
- Mental resilience
- Mindfulness
- Understanding burnout
- Understanding depression and anxiety
- Relaxation techniques
- Managing exam stress in children
- The science of positive psychology
- Psychological first aid
- Drawing healthy boundaries
Personal development
- Confidence building
- Effective time management
- Taking charge of your life
- Emotional intelligence
- Anger management
- Communicating effectively
- Positive self-esteem
- Digital addiction
- Sleeping soundly
- Coping with change
- Building strong relationships
- Putting your emotions to work
- Developing resilience through adversity
Professional development
- Assertiveness at work
- Overcoming common workplace challenges
- Enhancing workplace communication
- Managing poor employee morale (for executives)
- Bringing out the best in you at work
- Self-care for busy professionals
- Conflict management
- Work-life balance
- Working from home
- Diversity & integration
- Working with difficult people
Client Testimonials
Media Mentions
Read all our media mentions here.
FAQs on TYHO's Employee Assistance Programme
An Employee Assistance Programme (EAP) generally comprises voluntary, confidential counselling sessions for employees as part of their employee benefits. Often it also includes webinars, workshops and training for employees on mental health and personal and professional development.
EAP is subsidised by corporates and other organisations to improve productivity and mental well-being of their employees by providing them with support to cope with both personal and work-related challenges.
We provide EAP services to offices across the world. The employees of your organisation can access our online counselling services from anywhere. We currently only provide in-person counselling in Singapore.
Our Therapists come from varied backgrounds, have significant experience living and working in different countries (across Europe, the USA, India, Australia and parts of South East Asia), and regularly see clients from across the globe.
We do not share any information that allows identification of individuals seeking help via EAP, including their name, position in their organisation etc.
Consistent with professional and ethical obligations of Therapists, any information shared by the employee during counselling sessions is kept strictly confidential between the Therapist and the employee (subject to legal requirements eg harm to others).
EAP services are subsidised by the employers and are provided at low or no cost to the employees.
At TYHO, EAP services are up to 50% cheaper than other EAP providers for employers.
All our Therapists are available for EAP sessions. You may also wish to read the reviews of them.
The Therapists who join TYHO undergo a strict selection process, including possessing the right credentials which at a minimum is to have a Master’s degree from a recognised university. TYHO also looks beyond their qualifications and at their soft skills, taking into account their personal qualities and motivations.
All our Therapists have been interviewed and assessed to have qualities which align to TYHO’s own values, such as being empathetic, non-judgmental as well as sensitive to diverse backgrounds and viewpoints.
For organisations, thriving employees can help contribute in many ways. General mental wellness improves all aspects of life, including work. Counselling and other wellbeing support has been proven to not just boost employee satisfaction, but also reduce absenteeism and improve productivity.
This is corroborated by the oft-cited 2017 survey of 505 companies by the National Council of Social Services found that that for every S$1 invested in workplace adjustments (like counselling, flexible work arrangements and peer training) to support persons recovering from mental health conditions, an average return of S$5.60 was generated through a reduction in absenteeism and medical claims as well as an increase in productivity.
Contact Us
If you would like EAP support for your organisation, please leave us a message here, and someone from our team will contact you soon.
