7 Ways EAP Supports Employee Wellbeing

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Published on December 11, 2025

77% of employees struggle with mental health issues due to work-related stress. That’s more than half of the world. Are they receiving EAP employee wellbeing?  

Research shows time and again that issues like stress, anxiety, and anger have doubled in intensity since 2020.  

What’s worse, these emotional strains at work are also seeping into other areas of life. Stressed workers are having difficulty maintaining relationships. People who are burned out notice significant physical health issues.  

It’s high time we asked: What are we doing about this? How do we protect employees from stress?  

While the triggers for work stress are undoubtedly complex, they often occur due to organisational, societal, and individual factors.  

This article explores what an EAP is, how an EAP in Singapore works, the benefits of employee assistance programmes, and how they can improve EAP employee wellbeing.  

This Article Contains:

  • 4 Ways EAP Employee Wellbeing Helps with Work-Related Issues

  • Managing Workplace Stress and Burnout

  • Resolving Workplace Conflicts

  • Promoting Work-Life Balance

  • Improving Job Performance

  • 3 Ways EAP Employee Wellbeing Helps with Personal Issues

  • Mental Health Support

  • Relationship & Marriage Counselling

  • Family Counselling

  • EAP Benefits for Employees

  • Increase in Concentration and Productivity

  • Improved Job Morale and Satisfaction

  • Increase Societal Awareness on the Importance of Mental Health

4 Ways EAP Employee Wellbeing Helps with Work-Related Issues

1) Managing Workplace Stress and Burnout

When employees are stressed, they can’t work at their full potential. However, many may hesitate to seek professional help due to stigma or lack of resources.  

If your company has our employee assistance program in Singapore, we make access to high-quality sessions so easy that employees don’t have to think twice before making an appointment.  

TYHO Therapists can address workplace stress by:  

  • Providing tools to identify stress triggers at work  
  • Teaching time management skills  
  • Equipping employees with mindfulness techniques to manage feelings of anxiety  
  • Teaching how to set and maintain boundaries  
  • Guiding employees to recover from burnout  

2) Resolving Workplace Conflicts

Workplace conflicts are one of the top reasons a team falls apart. Co-workers having a problematic dynamic may lead to:  

  • Delay in deliverables  
  • Reduction in the quality of work  
  • Increase in absenteeism  
  • Mind plays and discrimination  

Here’s an example of a workplace conflict:  

Let’s consider two colleagues called Sara and Max. They work on the same team and often collaborate on multiple projects.  

On the one hand, Sara prefers to be organised about her work and has everything planned ahead of time. On the other hand, Max prefers to work whenever they have a boost of motivation.  

Over time, Sara starts to feel annoyed and frustrated with Max due to the delay in collaboration. Sara’s constant reminders make Max feel like they’re being micromanaged.  

As the tension between the two grows, Sara and Max begin to argue, stop communicating with each other, and escalate the problem to HR.  

Most of us have experienced something like this during work, haven’t we? However, as people who are already busy with work, we may not have the time to resolve the conflict.  

HR can contact their EAP workplace wellbeing provider and book an empathy circle or on-site support when they notice conflicts such as the above. The immediate and proactive response to the problem makes employees feel supported and cared for.  

3) Promoting Work-Life Balance

Most of us struggle to manage work and our personal lives. We wake up, work, eat, and go back to sleep.  

Amidst this grind, it’s hard to form an identity for ourselves. It’s hard to maintain hobbies or relationships with people outside of work.  

Instead of waiting for things to get worse, seeking an EAP employee wellbeing intervention can help prevent major issues.  

During EAP sessions, Therapists at TYHO may help employees:  

  • Identify why they’re feeling stressed and provide practical self-care tools to protect their mental health  
  • Realise what habits and behaviours are serving them positively and equip them with tools to maintain the positive habits  
  • Find joy and happiness outside of work  
  • Regain interest and passion in diverse activities  

4) Improving Job Performance

Employee assistance wellbeing strategies are a great way to improve job performance and productivity.  

For example, let’s consider Anne, who lacks a career goal or purpose. Her work drags on throughout the day, but nothing gives her satisfaction.  

Interestingly, Anne also receives a yearly bonus, but her state of mind remains the same. She dreads going to work and leaves the office feeling empty and unfulfilled.  

In this case, let’s assume the company is doing everything right. Anne receives a yearly bonus, a good salary, a great work team and culture, and exciting projects. But how did everything go wrong?  

Sometimes, a lack of direction in a career can severely affect an employee’s well-being and performance at work. A company can’t do much about this directly. But investing in an EAP mental health support provides immense space for employees to set professional goals, regain their passion for work, and improve their performance.  

In fact, research shows that EAPs increase staff performance by up to 25%. It’s a foolproof solution.  

Employee working productively in the office after receiving support from EAP services.

3 Ways EAP Employee Wellbeing Helps with Personal Issues

1) Mental Health Support

Issues such as social anxiety, depression, or mood swings can affect an employee’s work performance.  

If someone is socially anxious, they may avoid using opportunities like public speaking that could potentially improve their career trajectory.  

Similarly, a person who is depressed may find it hard to do any tasks outside of the ones they were assigned. In such cases, the person may avoid taking proactive steps or initiatives at work.  

TYHO Therapists can equip employees with tools to:  

  • Manage their emotions  
  • Build confidence and motivation  
  • Avoid procrastination at work or in personal life  
  • Reduce symptoms of anxiety  
  • Improve a person’s thinking patterns  
  • Reduce maladaptive behaviours  

2) Relationship & Marriage Counselling

A person struggling with relationship issues may struggle to excel at work. Couples counselling is also a part of the EAP employee wellbeing service that TYHO offers.  

Therapists can help employees:  

  • Set realistic couple goals  
  • Improve communication and emotional bond  
  • Resolve conflicts around finances or work-life balance  
  • Navigate new changes (eg moving in together)  
  • Regain their initial spark and affection towards each other  

As employees improve their relationships, their moods may inevitably change, leading to better engagement and performance at work.  

3) Family Counselling

Like how relationship and personal issues affect work, so does family conflict.  

For employees living with their family members, learning how to set boundaries, be assertive, and balance their time becomes all the more important.  

For example, imagine you’re working remotely from your house. You have busy work days, but since you’re physically present at home, your parents expect you to spend more time with them.  

This expectation may make you feel like your family does not take your work seriously. How do you handle such conflicts?  

Talking to a family Therapist means that you can learn how to:  

  • Communicate effectively with your parents  
  • Draw clear work and family boundaries  
  • Navigate interpersonal conflicts  
  • Better understand and cater to your and your family’s needs  

EAP Benefits for Employees

1) Increase in Concentration and Productivity

The productivity of troubled employees often takes a hit as they tend to be less focused at work. Prolonged periods of stress may even lead to mental and physical health problems.

Absenteeism and presenteeism are also bound to occur more frequently. Absenteeism refers to habitual absence from work. Meanwhile, presenteeism refers to occasions where employees are physically present but aren’t effectively performing their duties.  

Receiving support from EAP counselling in Singapore can help curb absenteeism and presenteeism issues. With professionals guiding employees through their different life stressors, they can regain lost motivation, improve their mental wellness and work with a clearer mind.

2) Improved Job Morale and Satisfaction

Besides boosting employees’ productivity and output, EAP employee wellbeing services also have the potential to improve their morale and rekindle their passion at work.

With EAP mental health support, employees can manage their emotions and interpersonal issues, allowing them to focus on their work and deliver results.  

Gradually, these achievements allow them to develop confidence and find satisfaction in their job. It is this sense of purpose that helps employees stay motivated and committed to their work.

Additionally, the positive attitudes of motivated employees tend to uplift the mood of others in the workplace. They are also more likely to be proactive in lending support to others. These, in turn, result in a stronger bond between co-workers and a more harmonious working environment.

An employee seeking couples therapy through EAP services to improve mental health and relationships.

3) Increase Societal Awareness on the Importance of Mental Health

For an employee accessing an EAP, it may be the first time they are exploring their mental wellbeing. During the counselling sessions, they will learn to reflect and gain deeper insights into the importance of workplace mental health. Such exposure not only advances their own understanding but also prompts them to display empathy and respect for others at the workplace and at home.

Some employees may also be able to identify co-workers who may need professional mental health support (eg, someone struggling with burnout). They can also bring their experience with EAP mental health support to their personal lives.  

Encouraging Employees to Use EAP Mental Health Support

Employees can have the best work environment in place if only they know how to use the resources available.  

You can encourage your colleagues or employees to use EAP employee wellbeing services in many ways. Below are some ideas:  

  • Talk about it often: Mention EAP counselling in Singapore during work hours and share your experience of talking to a Therapist if you are comfortable doing so. Repeatedly talking about EAP can help reduce stigma and normalise the need for seeking professional help.  
  • Keep it visible: Share the EAP collaterals, presentations, and resources as often as possible. TYHO regularly sends a newsletter about work stress and workplace mental health. You can subscribe to the newsletter and forward it to your team as and when you receive it.  
  • Reassure employees about confidentiality: Most employees hesitate to seek help through the company due to questions about confidentiality. At TYHO, all sessions are encrypted end-to-end, and no one, including our admin and HR of companies, is aware of the discussions that take place during an EAP counselling session. Make it clear to employees that no personal information is shared with anyone.  
  • Show proof of benefits: At TYHO, HR can access an employee insights dashboard to view how many employees have booked therapy sessions, what issues they seek help with, and so on. The session usage is a great way to understand the benefits of employee assistance programmes. If you are part of the HR team, you can share the statistics and data with your team to reinforce the benefits of EAP services.   

Key Takeaways

  • EAP services are essential to build a happy and productive work environment.

  • Talk Your Heart Out provides multiple EAP services, such as talk therapy, group therapy, workshops, seminars, and on-site crisis support.

  • EAP employee wellbeing services can help employees with work-related issues such as stress, burnout, procrastination, lack of work-life balance, and poor job performance.

  • EAP can also address personal issues like anxiety, depression, and interpersonal conflicts with partners, friends, or family members.

  • Companies and individuals can encourage employees to understand and use EAP by discussing it, sharing the benefits, showing proof of the results, and reassuring employees about confidentiality.

Book a demo on our platform if you would like to invest in an EAP mental health support for your company.

If your company doesn’t provide EAP employee wellbeing services, take the first step today and talk to one of our expert TYHO Therapists.

 

If you are in crisis, or another person may be in danger, do not use this site. Please refer to these resources instead.

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