- Published on 30 June 2025
Picture this: It’s 8 PM, and you’ve just wrapped up work and household chores. You’re too tired to even think about travelling to a clinic for a therapy session.
But what if therapy could come to you?
Thanks to the internet, people all around the world can access online therapy from the comfort of their homes!
Through just a handful of clicks on any device with internet connectivity – or even over a phone call – you can now talk to a therapist in Australia. No planning, no getting ready, no commute and no waiting rooms.
In this blog, we explore different types of digital mental health support and then discuss the top five benefits of choosing online therapy in Australia.
This Article Contains:
Quick Overview of Different Types of Digital Mental Health Support
1) Online Therapy Platforms
These platforms connect users with licensed mental health professionals through secure video, audio, or text therapy sessions.
They allow you to access all types of online therapy, including individual, couples, and family support, provided by qualified psychologists, counsellors, or social workers – all from the comfort of your home.
Many platforms in Australia now offer quick same-day bookings, after-hours appointments, and ongoing chat support, making it easier to fit online therapy into your busy life.
2) Mental Health Apps
Designed for everyday use, mental health apps provide tools to manage daily mental health struggles like stress and anxiety through features like mood tracking, guided meditations, mindfulness and Cognitive Behavioural Therapy (CBT)-based activities.
While not a replacement for therapy, these digital mental health support apps are a great way to build mental wellbeing habits and practise self-care between or outside online therapy sessions.
3) AI Chatbots and Other AI-Based Mental Health Tools
AI-based tools and chatbots are a type of digital mental health support.
They simulate conversations to help you explore emotions, identify thought patterns, and practise managing them effectively through techniques like cognitive restructuring.
Again, these tools are not meant to replace human therapists, but they are especially useful in moments of crisis or when traditional support isn’t immediately available. Some AI-based tools also integrate mood tracking and personalised exercises based on user input.
4) Digital Self-Help Tools
Self-guided programs are often based on evidence-based approaches like Acceptance and Commitment Therapy (ACT) or CBT.
These tools may offer structured modules to help with anxiety, depression, burnout, relationship stress and other common (and generally less serious) mental health issues.
This type of digital mental health support is ideal for those who prefer a private, self-paced approach to healing or want to reinforce what they’re learning in therapy.
Why Choose Online Therapy: Top 5 Benefits
Online therapy has made getting mental health support easier and more accessible than ever.
But what are the key benefits that make online therapy the ideal choice for many? Below are five of the most significant benefits it offers:
1) Allows Access from Anywhere, Anytime
Accessibility is one of the biggest advantages of online therapy – no matter where you are or what time it is.
Whether you live in a remote town (where there are very few in-person therapists), travel frequently, or have an unpredictable daily schedule, you can still connect with a professional therapist from the comfort of your home or even during a break at work. All you need is a stable internet connection and a device to join sessions from.
This flexibility is particularly helpful for those who may feel anxious about in-person sessions or struggle to attend clinics due to distance or time constraints.
Tip
Choose a platform that works across devices (phone, laptop, tablet) so you can access therapy on the go.
At Talk Your Heart Out (TYHO), we offer online therapy sessions on all devices (video sessions and audio-only sessions as well).
2) Offers Increased Privacy & Reduces Initial Fear of Therapy
For many, starting therapy comes with hesitation, fear and anxiety – mainly due to mental health stigma and fear of judgment.
Online therapy provides a more private space to open up at your own pace, helping reduce the emotional barriers that can prevent people from reaching out for help.
Having sessions in a familiar setting (be it your house, a cosy cafe, your car, or a break room at work) also helps you feel at ease, safer, and more in control.
Tip
Start with audio-only sessions or text-based sessions if video-based online therapy feels too overwhelming in the beginning.
You can slowly transition to video sessions once you start trusting your therapist and feel more comfortable with them.
3) Fits Easily into Busy Schedules
Online therapy removes the need for commuting to and waiting for sessions, thus making it easier to balance therapy alongside tight or irregular schedules.
Many platforms also offer early morning, late-night, or even weekend slots, helping you prioritise your mental health without missing work or other personal responsibilities.
The flexible nature of online therapy makes it an excellent choice for parents, students, shift workers, or anyone juggling multiple responsibilities.
Tip
Block out a regular time in your calendar for therapy, just like a stand-up work meeting – consistency can offer a sense of readiness and comfort.
TYHO Therapists offer sessions from 7 AM to 11 PM every day – you can choose a time slot that works best for you.
4) Ideal Choice for those with Mobility Issues & Geographical Barriers
If physical access to a clinic is a challenge for you, due to reasons like disability, chronic illness, or lack of transport, online therapy removes that barrier altogether.
It also bridges the gap for people in rural or regional areas, where in-person therapy services or specialists may not be locally available.
Tip
Use online platforms that allow you to filter therapists by region, availability, language, and specialisation.
The TYHO app has multiple filters, including all of the above and more, to help you find the right fit easily.
5) Offers a Wider Pool of Therapists to Choose From
Another significant benefit of online therapy is the extended access to therapists with varied specialisations, cultural backgrounds, languages, and approaches, not just those nearby, but from all over the world.
This increases your chances of finding someone with whom you can genuinely connect, which has been proven to be linked to the effectiveness of therapy.
Tip
Take some time to read therapist bios and client reviews to find someone who aligns with your needs, values, and therapy goals.
At TYHO, you can watch introductory videos of all our Therapists and browse their extensive bios as well as client testimonials before making a decision.
Mental Wellbeing Tips You May Learn in Online Therapy
In addition to offering a safe space to open up, online therapy also equips you with various evidence-based tools, techniques and skills to improve your mental wellbeing.
Many therapists usually incorporate practical techniques into online counselling sessions to help you build mental resilience, manage stress, and improve your overall mental health outside of therapy. These tips will often be personalised to your unique challenges and therapy goals.
That being said, here are some common mental wellbeing tips and tools you may learn during online therapy in Australia:
- Mindfulness practices to stay grounded during overwhelming moments
- Cognitive restructuring to challenge negative thought patterns
- Emotional regulation techniques for handling intense feelings in a healthy way
- Journaling prompts to improve self-awareness, self-love, self-confidence and clarity
- Goal-setting strategies to boost motivation, direction and focus
- Healthy communication skills for stronger boundaries and better relationships
Frequently Asked Questions (FAQs) about Online Therapy
1) How do I access therapy online?
Accessing therapy online is flexible and straightforward.
You can book a session through a secure online therapy platform, typically by creating an account, choosing a therapist based on your preferences, and selecting a time that suits you. Most platforms offer video, phone, or chat-based sessions.
At TYHO, all it takes are three easy steps:
- Sign in or create an account
- Review and shortlist therapist profiles
- Book your online therapy session!
2) What are the main benefits of online counselling?
Here’s a quick recap of the five main benefits of online counselling that we saw in this blog:
- Accessible from anywhere with an internet connection
- Flexible scheduling that works around your routine
- Wider range of therapists to choose from
- Comfort of attending sessions in your own space
- Reduced fear and apprehension around starting therapy
- Greater privacy without the worry of being seen
3) What are some common types of digital mental health support?
The following are some common types of digital mental health support available today:
- Online therapy platforms
- Mental health apps
- AI chatbots and other AI-based mental health tools
- Digital self-help tools
4) Which type of digital mental health support is the best?
While each type of digital mental health support has its uses and benefits, online therapy is the most effective option as it connects you with a professional and qualified therapist.
A therapist is trained to offer you confidential, empathetic and non-judgmental support.
Thus, it’s ideal to use other forms of digital mental health support alongside online therapy as the primary type of support.
Key Takeaways
Research shows that online therapy is just as effective as in-person therapy. In fact, it’s changing the future of mental health by providing mental health support at the click of a button.
Here are a few key benefits of online therapy to take away from our blog:
- It’s discreet, flexible, and tailored to your needs.
- It can fit into your daily routine easily.
- You’re not limited by where you live or who’s available nearby.
- You can continue seeing the same therapist even if you relocate.
- It doesn’t require much planning and is more easily accessible.
Are you ready to experience the benefits of online therapy for yourself? Click here to get started with online therapy in Australia.
