Malaysia Pricing

To purchase a package, you may click on the “Buy a Package” button on the righthand menu of your Dashboard.

A 6 percent discount will be applied if you top up RM 640 to RM 1279, and an eight percent discount will be applied if you top up RM 1280 to RM 9000.

The discount is meant to encourage clients to commit to long-term therapy, where necessary. 

At the beginning, you may wish to consider weekly sessions to build momentum and get to know your Therapist better.

Attending sessions regularly develops one’s emotional safety (Cameron, 2018) and allows one to foster trust and rapport with one’s therapist (Hall, 2020).

Too much time between sessions may delay one’s progress as more time may be spent catching up with one’s therapist from where things left off rather than working through one’s issues.

As for the number of sessions one requires, research indicates that after attending an average of 8 sessions (Foundation Psychology; Saxon et al., 2016), individuals report the greatest decrease in psychological distress and are most likely to experience positive changes in their lives.

It may also be helpful to note that individuals who decide to withdraw within or just after 3 sessions are less likely to experience positive outcomes as things often show signs of improvement after the third session (Crago & Gardner, 2012).

After several sessions, you may wish to review things with your Therapist and discuss if you should increase, decrease, or maintain the current frequency.

Online counselling is when counselling services are provided by a qualified therapist (such as a counsellor or psychologist) through online mediums (audio / video calls, emails, live chats, etc).

They generally offer greater accessibility, convenience, and flexibility as compared to traditional in-person counselling as sessions can be easily booked and attended online.

At Talk Your Heart Out (TYHO), online counselling sessions take place via audio or videoconferencing on our platform. A suitable device (eg laptop or mobile phone) and a good internet connection is all you need to start.

Many studies have shown that online counselling is just as effective as in-person counselling in terms of improving one’s overall well-being and equipping one with coping methods to manage one’s challenges.

Being able to attend sessions from the comfort of one’s home has often made it easier for one to commit to seeking support and open up about one’s circumstances, thereby contributing to greater therapeutic efficacy.

• is in a crisis;
• suffering from a psychiatric disorder and / or experiencing psychosis such as hallucinations, delusions, or paranoia;
• experiences severe or long-term mental health illness; and
• engages in excessively risky behaviours such as heavy alcohol or drug use.

Talk Your Heart Out (TYHO) has a minimum 24-hour rescheduling / cancellation policy. We do not accept rescheduling or cancellation requests within 24 hours of the scheduled appointment time to be fair to our Therapists who have blocked out time for sessions.

Any payments made towards such appointments will be non-refundable.

Prior to this timeframe, you can reschedule or cancel your session directly via the platform.

To do so, please sign into your Dashboard and scroll down to your upcoming sessions.

• If you click on “Reschedule”: You will be able to select another slot from your Therapist’s calendar.
• If you click on “Cancel”: The payment made will be refunded to your TYHO wallet as credits.
• If you applied a discount code, the usage would be reversed accordingly.