Why Singaporeans Choose Talk Your Heart Out (TYHO) for Therapy
Last Updated on April 30, 2025 by Prath
Reviewed by April Justice, LICSW
- Published on 30 April 2025
Starting therapy is a big step. However, knowing where to get help is just as important. If you’re already certain to seek help, that’s worth celebrating!
In Singapore, more people are opening up to therapy. In fact, about 56.6% of residents sought professional mental health support in 2022, and the numbers are still rising. It’s a positive shift, showing that the stigma and myths around therapy are slowly fading.
But with so many options out there, where do you even begin?
Singaporeans are increasingly turning to Talk Your Heart Out (TYHO) to start their therapy journey. But what makes us different from other platforms? And how exactly can we help you?
In this article, we’ll break down what makes TYHO a top choice for therapy, three key things to know before getting started, and answer some questions you might have along the way.
This Article Contains:
What Makes TYHO a Top Choice for Therapy in Singapore?
Let’s start with the user experience on our platform.
At TYHO, over 4000 clients have left us a 5-star review on Google. 96% find our platform convenient to use, and 95% of our clients would also recommend TYHO to others.
Our clients are from all walks of life. For example, on the one hand, we have people who are single looking to get help with social anxiety. On the other hand, clients who are married, separated, or in live-in relationships look for relationship counselling.
You can view some of the anonymous reviews left by clients here. People often share their experiences on:
- The responsiveness, empathy, and observation of Therapists
- Healing from childhood trauma and finding joy in life again
- The positive support they receive based on the nuance of their cultural upbringing
- Personal development through expert insights and strategies
TYHO Therapists are also qualified in a wide range of areas, including but not limited to:
- Anxiety disorders
- Work-related stress and burnout
- Depression or mood disorders
- Relationship issues
- Grief
- Issues in family dynamics
- Neurodevelopmental issues like attention deficit hyperactivity disorder
Hence, on our platform, you are highly likely to find a Therapist who truly understands what you’re going through.
5 TYHO Features That Make Therapy Accessible
TYHO has several features that make your journey easy and convenient.
The only prerequisite to accessing the features is to create an account on our platform. Opening an account gives you access to your dashboard, which you can use even before booking therapy sessions.
At TYHO, you will find access to:
1) Intake form
Filling out the intake form can help your Therapist understand your presenting problems, needs, lifestyle, and other preferences.
2) Therapeutic plan
The plan is developed collaboratively between you and your Therapist. This is your personalised roadmap for addressing issues, reaching mental health milestones, and achieving your long-term well-being goals.
A Therapist may also share their clinical impressions, specific interventions, objectives, and therapy homework on the plan.
3) Session packages
You can book and schedule multiple sessions at once to claim discounts.
We provide a 6% discount for a package costing S$360 to S$959 and an 8% discount for a package costing S$960 to S$5,000.
4) Therapy resource hub
TYHO sends out regular newsletters, articles, and mental health resources on therapy and how to get started on our platform.
The hub of resources can clarify all your doubts about therapy and make the process of booking a session easier.
5) Journal and notes
You can journal, track your mood swings, update milestones, check progress, and write therapy notes on your dashboard.
All information you enter in the journal is completely private and only available to you.
3 Things to Know Before Getting Started at TYHO
Are you ready to start your journey towards better well-being? If yes, here are three things to know about our platform before getting started.
1) TYHO Provides Online & In-Person Therapy
People often hesitate to start online therapy due to a fear that it’s not effective. However, we’re here to break the myth.
Online therapy is just as effective as traditional therapy. Research shows that 72% of people would choose online therapy for support.
At TYHO, you can seek therapy in many different ways. Below are some examples:
- You can book an online therapy session with one of our professionals and attend the call with or without video.
- You can choose to alternate between online and in-person sessions with the same TYHO Therapist.
- You can specifically choose a Therapist who offers in-person sessions in one of our dedicated TYHO rooms in Singapore.
We have confidential rooms in City Hall, Tanjong Pagar, Chinatown, and more.
2) Choose Your Own Therapist (And Switch If You Need To)
Therapy is deeply personal, and the outcomes are strongly influenced by the relationship you build with your Therapist.
Hence, it’s recommended to invest time and effort in finding the right Therapist. To help you with the process, we share:
- Therapist introductory videos that can help you gauge whether they match your vibe and energy
- The Therapist’s education and professional background
- Issues Therapists can help with and their expertise in specific tools and therapeutic approaches
- Detailed personal descriptions of the Therapists to read about their interests, hobbies, and life experiences
- Honest client reviews and ratings based on the quality of their sessions with the professionals
To choose your own TYHO Therapist:
- Visit our web-based app
- Use filter options like gender, issues, qualifications, languages spoken, and so on to shortlist Therapists
- Scroll through the list of professionals generated by the filter and open the full profile of the Therapists you like
- Compare several Therapist profiles, go through their areas of expertise, and choose someone
- Select the ‘Book Now’ button and choose the medium, service, and time slot
- Click the ‘Pay Now’ button to make the purchase and access the booking details
Note
Finding the right Therapist can take time. Apart from professional qualifications, you may also have to check if you personally feel connected to their style.
Hence, if the first Therapist isn’t right for you, it’s okay to look for someone else.
If you need help selecting a Therapist, send us a message here.
3) TYHO Provides a Range of Therapy Services
At TYHO, you can access services based on the specific type of issue you’re facing.
All Therapists on our platform are:
- Non-judgemental
- Supportive and empathetic
- Committed to providing high-quality services
Below are some of the services we offer:
- Individual counselling
- Couples counselling
- Marriage counselling
- Family counselling
- Child counselling
If you’re unsure about the type of service, you may find it easier to start with individual counselling.
Your Therapist can work with you to decide which service best suits your needs. Depending on the therapeutic plan, you may continue with the same professional or be referred to another Therapist on our platform.
Frequently Asked Questions
1) Are TYHO Therapists in Singapore qualified?
Yes, we have a strict selection process for Therapists. All professionals at TYHO have minimum qualifications (ie master’s degree).
In addition, we screen Therapists for their:
- Clinical expertise
- Certifications
- Past experiences
- Therapy skills
Our process also ensures that Therapists are aligned with TYHO values, which include:
Dedication, Honesty, & Uncompromising on Quality
2) How do I get started at TYHO?
To get started:
- Create an account and sign in at TYHO
- You may choose to enter your name or remain anonymous
- Fill in the intake form with your presenting problems and therapy goals
- Go through the list of Therapists at TYHO through filters, client reviews, introductory videos, and descriptions
- Select the medium, services, and time slot to book a session
- Make the payment and receive the booking details
You can join the session from your dashboard if you’ve chosen online therapy. Please travel to the address mentioned in the booking details for in-person therapy.
3) Is TYHO right for me?
TYHO will be right for you if you want to work on your short-term or long-term well-being and happiness.
Our Therapists can help with any issues affecting your quality of life. We also have professionals who specialise in trauma-informed care and LGBTQ+ counselling.
Some of the issues you can seek help with on our platform are:
- Depression
- Mood swings
- Relationship conflicts
- Addictions
- Parenting issues
- Stress or anxiety
- Sleeping problems
TYHO is the right platform for you if you value privacy, confidentiality, and high-quality care.
4) Can I stay anonymous?
Yes, you can choose to stay anonymous on TYHO.
When you sign up, we only ask for a username and email address. The username can be real or a nickname.
We will ask you to complete the intake form when you book a session. It’s important to be honest about your issues and therapy goals, as these details will help your Therapist develop a personalised therapy plan.
We will also request that you add the details of an emergency contact person. If your Therapist believes that you or someone else might be in danger, we may reach out to the person listed in the contact details.
Rest assured, all information and discussions in a therapy session are confidential and encrypted end-to-end.
Conclusion
Singaporeans choose TYHO for therapy because it’s accessible, high-quality, and personalised.
At TYHO, you can choose your own Therapist, switch between professionals if needed, book online or in-person sessions, and seek support for a wide range of issues.
Resources, expert advice, and features like Journal & Notes also give you the added benefit of tracking all your therapy progress in one place.
We hope this article helped you decide whether TYHO is the right platform for your needs. Now’s the right time to get started if you’ve been considering starting therapy. Visit our website, explore Therapist profiles, and see what feels right for you.
