Pricing
TYHO’s fee guide is provided below.
Besides individual counselling, we also offer a variety of other services, including couples and family counselling. Each session is one hour long,
Base Pricing
Starts from S$ 130.80 (w/GST)
What your sessions include:
Access to quality therapy anywhere
Pre-session intake
Tailored therapeutic plan
*Please note that Empathy Therapists can charge a little higher (see FAQs below), but it’s our aim to provide reasonably priced services at all times. For financial assistance, read more here.
Services
Individual
Base pricing (no additional cost)
Couples
+ S$ 21.8 (w/GST)
Family
+ S$ 95.9 (w/GST)
Discounts
We provide a 6% discount for a package costing S$ 360 to S$ 959 and an 8% discount for a package costing S$ 960 to S$ 5,000.
Mediums
Audio
Base pricing (no additional cost)
Video
Base pricing (no additional cost)
In-person
+ S$ 43.60 (w/GST)
Talk Your Heart Out vs Competitors
Talk Your Heart Out
Others
Confidentiality and security
Wide range of services
Quality checks
Affordable rates
Easy-to-use platform
Structured therapeutic plan
Online mental health resources
Dedicated client support
Important Terms
Please take note of the following terms and conditions for using our platform:
- Booking confirmation: You will receive an email confirmation for the session once you have made the payment. Please check your junk folder if you don’t see this in your inbox!
- Late attendance: If you are late for your session by more than 20 minutes, this will be considered to be a non-refundable, no-show cancellation.
- Emergency contact details: Prior to the first session, we require all clients to provide a phone number for their emergency contact person. We request the contact details of someone you trust and feel safe with. The emergency contact person will be contacted only in the event that your safety is at risk.
- Rescheduling / cancellations (general): We are unable to accept rescheduling requests within 24 hours of the appointment time. Payments made towards such appointments are non-refundable.
- Rescheduling / cancellation of in-person sessions: If you reschedule or cancel your in-person session within 48 hours of the scheduled appointment time (in accordance with the office space’s policy), a S$10 charge will apply. If you have requested to reschedule an in-person session within 24 hours of the scheduled appointment time and the request is accepted, a 25% charge for the use of office space will apply to cover TYHO's costs. These include pre-payment for rental of office space, as well as online transaction and administrative costs.
Useful Links
- What is Therapy and Different Types of Therapy – Learn more about how therapy works here
- Reviews for TYHO Therapists
Frequently Asked Questions
We currently have two categories of TYHO Therapists – Care and Empathy – who charge a slightly different fee. The categorisation considers various factors including:
- their specialisations (ie whether they have to undertake and continue working towards specialist certifications such as EMDR, Gottman etc which require additional costs and supervision);
- the predominant composition / demographics of their clientele (ie whether they mainly work with working professionals, or full-time caregivers / or youth – the latter requiring more affordable support); and
- their availability on the platform (ie the number of slots they have made available and the percentage of slots booked).
Regardless of category, all TYHO Therapists were selected via the same stringent process, and are able to recognise and help with mental health issues listed on their profiles, including mild to moderate forms of depression, anxiety, relationship problems, or work-related stress.
Ultimately, the fit between client and their Therapist is most important for effective therapeutic outcomes.
You may wish to commit to purchase sessions with your Therapist and book multiple sessions together once you have determined that they are a good fit.
We provide a 6 percent discount for a top up of your TYHO Wallet of between S$ 360 to S$ 959, and 8 percent for between S$ 960 to S$ 5000.
To purchase a package, you may click on the “Buy a Package” button on the righthand menu of your Dashboard.
For a start, individuals can consider going for therapy once a week. Research suggests that weekly sessions allow regularity which is highly beneficial to clients, particularly at the beginning of the therapeutic journey.
Having regular weekly sessions develops one’s emotional safety (Cameron, 2018) and enables one to build trust and rapport with one’s therapist (Hall, 2020).
This allows one to progress at a steady pace and ensures that during sessions, more time can be dedicated to working through one’s issues, rather than filling the therapist in about the time that has elapsed. Moreover, weekly check-ins reduce the possibility of slipping into bad habits or becoming overwhelmed by unwanted thoughts and feelings.
In addition, research indicates that after attending an average of 8 sessions (Foundation Psychology; Saxon et al., 2016), individuals report the greatest decrease in psychological distress and are most likely to experience positive changes in their lives.
It may also be helpful to note that individuals who decide to withdraw within or just after 3 sessions are less likely to experience positive outcomes as things often start taking a turn for the better after the third session (Crago & Gardner, 2012).
Nonetheless, committing to therapy is an investment of both one’s time and financial resources. You may want to speak with your therapist and come up with a plan or schedule that works best for you.